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OPERATIONS

Automation

Connect the systems you already run and remove the manual steps between them.

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What it is

Less repetitive work.

In many businesses the systems run separately and people are the bridge between them: copying orders, re-entering details, sending an email so one person knows what another did. Each of those steps costs time and, sooner or later, produces a mistake.

We connect the tools you already use so data can move automatically, and build workflows for repetitive tasks. Error logs and alerts let you know when intervention is needed.

Who it is for

  • Teams copying data between programs
  • Stores with orders, stock and invoices in different systems
  • Businesses re-keying orders by hand from the store into the ERP or accounting system
  • Anyone who wants reports generated and sent automatically

Capabilities

What we can do

  • Flows between systems

    When something happens in one system, the next steps run automatically in the others, with no one in the middle moving data across.

  • Integrations (API)

    Connections between online stores, ERP, CRM, couriers, accounting systems and e-invoicing and myDATA reporting solutions, where suitable APIs or file exchange options are available.

  • Data synchronisation

    Products, stock, customers and orders up to date in every system, without double entry.

  • Reports and alerts

    Reports that generate and send themselves, and a notification when something needs attention.

  • Error handling

    Retry on failure, logging and alerts, so an automated flow does not fail silently.

  • Monitoring

    Visibility into what ran, when, and with what result.

Expertise

Technologies and platforms we work with.

Technical choices follow your business needs.

APIs and webhooks exchange data between ERP, CRM, e-commerce and couriers. PHP and MySQL support extensions, synchronisation and operational logging where needed.

  • APIs
  • Webhooks
  • ERP / CRM
  • Courier APIs
  • WooCommerce

We choose tools that fit each project's needs. Integrations depend on the capabilities of the systems you use.

Process

How we work

  1. Step 01

    Map

    We record how work moves today and where time is lost.

  2. Step 02

    Design

    We decide what is automated, what stays with a person, and how exceptions are handled.

  3. Step 03

    Build

    We build the flows and integrations and test them on real data.

  4. Step 04

    Monitor

    We check they run correctly and adjust when your systems or processes change.

Questions

Frequently asked questions

Which processes are worth automating first?

The repetitive ones, with clear rules and frequent mistakes or delays. We start with those that save the most time.

What if one of our systems has no API?

There may be an alternative, such as file exchange or a connection through an intermediary system. We check the options at the start and explain what is feasible and what the limitations are.

What happens when an automated flow fails?

The error is logged and an alert is sent. Where safe and feasible, automatic retries include checks to avoid duplicate entries. We also plan how exceptions will be handled.

Do you replace the systems we have?

No, unless it is needed. The aim is for what you already have to work together.

Related

Tell us what you need.

We reply with a clear proposal for the scope and approach. If your needs fall outside our services, we will tell you.

Let’s discuss your project